About
I am a registered nurse with 7+ years of acute care and charge nursing experience, now completing an MHA to transition into healthcare administration. I specialize in staffing coordination, patient flow optimization, and unit-level quality improvement, and I’m seeking roles in clinical operations or quality improvement to support efficient care and stronger teams.
Looking Ahead
I’m completing my MHA and transitioning from bedside nursing into healthcare administration to work in clinical operations or quality improvement. I want to improve patient flow, support care teams, and ultimately lead hospital operations while prioritizing patient care and staff well‑being.
Skills
Operations —
Clinical operations,
Patient flow,
Staff scheduling,
Staffing coordination,
Policy implementation
Quality & Safety —
Quality improvement,
Process improvement (discharge checklist redesign),
Audit readiness,
Chart review,
Hourly rounding implementation,
Fall-prevention practices
Data & Reporting —
KPI reporting,
Performance reporting,
Overtime and staffing tracking
Patient Experience —
Patient experience initiatives
Training —
Staff onboarding & precepting,
EHR workflow training
Clinical Documentation —
Clinical documentation improvement,
Handoff documentation standardization
Care Coordination —
Discharge planning & care coordination
Collaboration —
Interdisciplinary collaboration
Leadership —
Charge nurse leadership
Tools —
Epic EHR,
Microsoft Excel (PivotTables, lookups),
PowerPoint,
Microsoft Teams
Knowledge —
Healthcare Finance (coursework),
Operations Management (coursework),
Quality & Patient Safety (coursework)
Certifications —
Registered Nurse (RN) - Illinois,
Basic Life Support (BLS),
Advanced Cardiovascular Life Support (ACLS)
Selected Projects
Documentation Improvement Project
Raised unit audit compliance from 88% to 97% by executing targeted coaching and weekly chart reviews and standardizing documentation practices. Improved audit readiness and onboarding consistency by precepting new nurses and updating orientation checklists to increase readiness for independent assignments.
Epic EHR · Microsoft Excel
Discharge Checklist Redesign
Reduced average discharge processing time by 18% over six months by redesigning discharge checklists in partnership with case management and physicians to streamline steps and clarify responsibilities. Improved patient flow and supported more timely discharges across the 32-bed unit.
Epic EHR · Microsoft Excel
Experience
June 2022 – Present
Charge Nurse / Registered Nurse - Medical-Surgical Unit
Lakeside Community Hospital
Increased unit audit compliance from 88% to 97% through targeted coaching and weekly chart reviews. Reduced average discharge processing time by 18% over six months by partnering with case management and physicians to redesign discharge checklists, and tracked overtime, staffing coverage, and patient experience trends in Excel to produce monthly summaries that informed staffing and resource decisions while coordinating daily assignments for 12 nurses and nursing assistants on a 32-bed unit.
July 2019 – May 2022
Registered Nurse - Telemetry
Westbridge Medical Center
Contributed to a 15% reduction in falls over 12 months by implementing hourly rounding and fall-prevention practices as a member of the unit quality council. Facilitated safe transitions and timely discharge planning for 4-5 patients per shift through coordination with physicians, therapists, and case managers, and supported EHR workflow training for 15 colleagues to standardize handoff documentation.
Education
– May 2027
Master of Healthcare Administration (MHA)
Northfield University
Relevant coursework: Healthcare Finance, Operations Management, Quality & Patient Safety
– May 2019
Bachelor of Science in Nursing (BSN)
Prairie State University