Anirudh Kuchibhatla

Drove an 8-week product assessment of Card Recoveries data architecture, collaborating across Product, Engineering, Business Analysis, and Legal to develop a data onboarding strategy for charge-off customers. Identified and evaluated high-impact data sources projected to improve engagement rates by 17% and increase plan enrollment by 9%, designed a technical roadmap and self-service analyst capabilities that accelerated data onboarding by 250% and reduced manual intervention and errors, and secured stakeholder alignment and executive approval for the transformation roadmap.

Led product management, strategy, and implementation of a customized internal GenAI chatbot that increased adoption by 20% among 2,000+ global employees while overseeing feedback integration, KPI tracking, releases, and cross-functional coordination. Conducted and synthesized telecom customer sentiment analysis for senior partners, piloted an LLM-powered tool that reduced project management time by 30% and demonstrated potential savings of approximately $1–5M for mid-sized organizations, and contributed to winning a $1M strategy engagement through market research and RFP development.

Performed market and competitive analysis in the telecom industry to evaluate a $2B opportunity projected to increase client market share by 10% and led customer research to identify high-potential wireless use cases. Strategized a digital transformation aimed at saving $100M for a major waste services company by coordinating with external vendors, co-managing PowerBI dashboard development and Snowflake data analysis, and supported a customer remediation strategy through business requirements and SQL analysis impacting over 2M customers.

Built a web application using HTML, CSS, and JavaScript to enable users to edit rule patterns for orphan workloads as part of an enterprise AWS usage monitoring tool intended to decrease AWS costs by 20%. Implemented security measures to meet compliance requirements and optimized data update processes to reduce table update time by 50%, accelerating maintenance and enabling developers to focus on other initiatives.